PRIVACY POLICY
This
privacy policy provides you with details of how we collect and process your
personal data through your use of our site at www.SLPTALKWITHDESIREE.COM.
SLPTALK
WITH DESIREE respects your privacy and is committed to protecting it through
this Privacy Policy.
SLPTALK
WITH DESIREE (referred to as “we”, “us” or “our”) is the data controller and we
are responsible for your personal data. We may revise and update this Privacy
Policy at any time. Your continued usage of the SLPTALKWITHDESIREE.COM website
(“Site”) will mean you accept those changes.
When
accessing the Site, we will learn certain information about you, both
automatically and through voluntary actions you may take, during your visit.
This policy applies to information we collect on the Site and in email, text,
or other electronic messages between you and the Site.
By
providing us with your data, you warrant to us that you are over 13 years of
age.
Please
read the Privacy Policy carefully before you start to use the Site. By using
the Site or by clicking to accept or agree to the Terms of Use when this option
is made available to you, you accept and agree to be bound and abide by the
Privacy Policy. If you do not want to agree to the Privacy Policy, you must not
access or use the Site.
CONTACT
DETAILS
Our
full details are:
Full
name of legal entity: SLPTalk with Desiree.
Email
address: desiree@slptalkwithdesiree.com
It is
very important that the information we hold about you is accurate and up to
date. Please let us know if at any time your personal information changes by
emailing us at DESIREE@SLPTALKWITHDESIREE.COM.
WHAT
DATA WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal
data means any information capable of identifying an individual. It does not
include anonymized data.
We may
process the following categories of personal data about you:
· Communication
Data that includes any communication that you send to us whether
that be through the contact form on our website, through email, text, social
media messaging, social media posting or any other communication that you send
us. We process this data for the purposes of communicating with you, for record
keeping and for the establishment, pursuance or defense of legal claims. Our
lawful ground for this processing is our legitimate interests, which in this
case are to reply to communications sent to us, to keep records and to
establish, pursue or defend legal claims.
· Customer
Data that includes data relating to any purchases of goods
and/or services such as your name, title, billing address, delivery address,
email address, phone number, contact details, purchase details and your card
details. We process this data to supply the goods and/or services you have
purchased and to keep records of such transactions. Our lawful ground for this
processing is the performance of a contract between you and us and/or taking
steps at your request to enter into such a contract.
· User
Data that includes data about how you use our website and any
online services together with any data that you post for publication on our
website or through other online services. We process this data to operate our
website and ensure relevant content is provided to you, to ensure the security
of our website, to maintain back-ups of our website and/or databases and to
enable publication and administration of our website, and other online services
and business. Our lawful ground for this processing is our legitimate
interests, which in this case are to enable us to properly administer our
website and our business.
· Technical
Data that includes data about your use of our website and
online services such as your IP address, your login data, details about your
browser, length of visit to pages on our website, page views and navigation
paths, details about the number of times you use our website, time zone
settings and other technology on the devices you use to access our website. The
source of this data is from our analytics tracking system. We process this data
to analyze your use of our website and other online services, to administer and
protect our business and website, to deliver relevant website content and
advertisements to you and to understand the effectiveness of our advertising.
Our lawful ground for this processing is our legitimate interests, which
in this case are to enable us to properly administer our website and our
business and to grow our business and to decide our marketing strategy.
· Marketing
Data that includes data about your preferences in receiving
marketing from us and our third parties and your communication preferences. We
process this data to enable you to partake in our promotions such as
competitions, prize drawings and free giveaways, to deliver relevant website
content and advertisements to you and measure or understand the effectiveness
of this advertising. Our lawful ground for this processing is our
legitimate interests, which in this case are to study how customers use our
products/services, to develop them, to grow our business and to decide our
marketing strategy.
· We may
use Customer Data, User Data, Technical Data and Marketing Data to deliver
relevant website content and advertisements to you (including Facebook ads or
other display advertisements) and to measure or understand the effectiveness of
the advertising we serve you. Our lawful ground for this processing is
legitimate interests which is to grow our business. We may also use such data
to send other marketing communications to you. Our lawful ground for this
processing is either consent or legitimate interests (namely to grow our
business).
Where
we are required to collect personal data by law, or under the terms of the
contract between us and you do not provide us with that data when requested, we
may not be able to perform the contract (for example, to deliver goods or
services to you). If you don’t provide us with the requested data, we may have
to cancel a product or service you have ordered but if we do, we will notify you
at the time.
We will
only use your personal data for the purpose it was collected for or a
reasonably compatible purpose if necessary. For more information on this please
email us at DESIREE@SLPTALKWITHDESIREE.COM. In case we need to use
your details for an unrelated new purpose we will let you know and explain the
legal grounds for processing.
We may
process your personal data without your knowledge or consent where this is
required or permitted by law.
SENSITIVE
DATA
We do
not collect any Sensitive Data about you. Sensitive data refers to data that
includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric data. We do
not collect any information about criminal convictions or offenses.
HOW WE
COLLECT YOUR PERSONAL DATA
We may
collect data about you by you providing the data directly to us (for example by
filling in forms on our site or by sending us emails). We may automatically
collect certain data from you as you use our website by using cookies and
similar technologies.
We may
receive data from third parties such as analytics providers such as Google,
advertising networks such as Facebook, such as search information providers
such as Google, providers of technical, payment and delivery services, such as
data brokers or aggregators.
MARKETING
COMMUNICATIONS
Our
lawful ground of processing your personal data to send you marketing
communications is either your consent or our legitimate interests (namely to
grow our business).
Under
the Privacy and Electronic Communications Regulations, we may send you
marketing communications from us if (i) you made a purchase or asked for
information from us about our goods or services or (ii) you agreed to receive
marketing communications and in each case you have not opted out of receiving
such communications since. Under these regulations, if you are a limited
company, we may send you marketing emails without your consent. However, you
can still opt out of receiving marketing emails from us at any time.
Before
we share your personal data with any third party for their own marketing
purposes we will get your express consent.
You can
ask us or third parties to stop sending you marketing messages at any time by
clicking the unsubscribe link on any marketing message sent to you or OR by
emailing us at DESIREE@SLPTALKWITHDESIREE.COM at any time.
If you
opt out of receiving marketing communications this opt-out does not apply to
personal data provided as a result of other transactions, such as purchases,
warranty registrations etc.
EMAIL
POLICIES
We are
committed to keeping your e-mail address confidential. We do not sell, rent, or
lease our subscription lists to third parties, and will not disclose your email
address to any third parties except as allowed in the section titled Disclosure
of Your Information.
We will
maintain the information you send via e-mail in accordance with applicable
federal law.
In
compliance with the CAN-SPAM Act, all e-mails sent from our organization will
clearly state who the e-mail is from and provide clear information on how to
contact the sender. In addition, all e-mail messages will also contain concise
information on how to remove yourself from our mailing list so that you receive
no further e-mail communication from us.
Our
emails provide users the opportunity to opt-out of receiving communications
from us and our partners by reading the unsubscribe instructions located at the
bottom of any e-mail they receive from us at anytime.
Users
who no longer wish to receive our newsletter or promotional materials may
opt-out of receiving these communications by clicking on the unsubscribe link
in the e-mail.
DISCLOSURES
OF YOUR PERSONAL DATA
We may
have to share your personal data with the parties set out below:
· Other
companies in our group who provide services to us.
· Service
providers who provide IT and system administration services.
· Professional
advisers including lawyers, bankers, auditors and insurers.
· Government
bodies that require us to report processing activities.
· Third
parties to whom we sell, transfer, or merge parts of our business or our
assets.
We
require all third parties to whom we transfer your data to respect the security
of your personal data and to treat it in accordance with the law. We only allow
such third parties to process your personal data for specified purposes and in
accordance with our instructions.
INTERNATIONAL
TRANSFERS
We
are subject to the provisions of the General Data Protection Regulations that
protect your personal data. Where we transfer your data to third parties
outside of the EEA, we will ensure that certain safeguards are in place to
ensure a similar degree of security for your personal data. As such:
· We may
transfer your personal data to countries that the European Commission have
approved as providing an adequate level of protection for personal data; or
· If we
use US-based providers that are part of EU-US Privacy Shield, we may transfer
data to them, as they have equivalent safeguards in place; or
· Where
we use certain service providers who are established outside of the EEA, we may
use specific contracts or codes of conduct or certification mechanisms approved
by the European Commission which give personal data the same protection it has
in Europe.
If none
of the above safeguards is available, we may request your explicit consent to
the specific transfer. You will have the right to withdraw this consent at any
time.
DATA
SECURITY
We have
put in place security measures to prevent your personal data from being
accidentally lost, used, altered, disclosed, or accessed without authorization.
We also allow access to your personal data only to those employees and partners
who have a business need to know such data. They will only process your
personal data on our instructions and they must keep it confidential.
We have
procedures in place to deal with any suspected personal data breach and will
notify you and any applicable regulator of a breach if we are legally required
to.
DATA
RETENTION
We
will only retain your personal data for as long as necessary to fulfill the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements.
When
deciding what the correct time is to keep the data for we look at its amount,
nature and sensitivity, potential risk of harm from unauthorized use or
disclosure, the processing purposes, if these can be achieved by other means
and legal requirements.
For tax
purposes the law requires us to keep basic information about our customers
(including Contact, Identity, Financial and Transaction Data) for six years
after they stop being customers.
In some
circumstances we may anonymize your personal data for research or statistical
purposes in which case we may use this information indefinitely without further
notice to you.
YOUR
LEGAL RIGHTS
Under
data protection laws you have rights in relation to your personal data that
include the right to request access, correction, erasure, restriction,
transfer, to object to processing, to portability of data and (where the lawful
ground of processing is consent) to withdraw consent.
You can
see more about these rights at:
If you
wish to exercise any of the rights set out above, please email us at DESIREE@SLPTALKWITHDESIREE.COM.
You
will not have to pay a fee to access your personal data (or to exercise any of
the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive or refuse to comply with your
request in these circumstances.
We
may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.
We
try to respond to all legitimate requests within one month. Occasionally it may
take us longer than a month if your request is particularly complex or you have
made a number of requests. In this case, we will notify you.
If you
are not happy with any aspect of how we collect and use your data, you have the
right to complain to the Information Commissioner’s Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk). We
would be grateful if you would contact us first if you do have a complaint so
that we can try to resolve it for you.
THIRD-PARTY
LINKS
This
website may include links to third-party websites, plug-ins and applications.
Clicking on those links or enabling those connections may allow third parties
to collect or share data about you. We do not control these third-party
websites and are not responsible for their privacy statements. When you leave
our website, we encourage you to read the Privacy Policy of every website you
visit.
COOKIES
AND PIXELS
Similar
to other commercial websites, our website utilizes a standard technology called
“cookies” and server logs to collect information about how our Site is used.
Information gathered through cookies and server logs may include the date and
time of visits, the pages viewed, time spent at our site, and the websites
visited just before and just after our own, as well as your IP address.
A
cookie is a very small text document, which often includes an anonymous unique
identifier. When you visit a website, that site’s computer asks your computer
for permission to store this file in a part of your hard drive specifically
designated for cookies. Each website can send its own cookie to your browser if
your browser’s preferences allow it, but (to protect your privacy) your browser
only permits a website to access the cookies it has already sent to you, not
the cookies sent to you by other sites.
We
reserve the right to use technological equivalents of cookies, including social
media pixels. These pixels allow social media sites to track visitors to
outside websites so as to tailor advertising messages users see while visiting
that social media website. We reserve the right to use these pixels in
compliance with the policies of the various social media sites.
You can
set your browser to refuse all or some browser cookies, or to alert you when
websites set or access cookies. If you disable or refuse cookies, please note
that some parts of this website may become inaccessible or not function
properly.
CALIFORNIA
ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because
we value your privacy we have taken the necessary precautions to be in
compliance with the California Online Privacy Protection Act. California’s
privacy standards are very high and we strive to live up to those strict
standards. We therefore will not distribute your personal information to
outside parties without your consent except as noted above.
At this
time we do not respond to DNT (Do Not Track) signals.
CHILDREN’S
ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE
We are
in compliance with the requirements of COPPA (Children’s Online Privacy
Protection Act). We do not knowingly collect any information from anyone under
13 years of age. Our website, products and services are all directed to people
who are at least 13 years old or older. We recommend that anyone under 18 years
of age participate and use our website, products or services only with parental
permission and supervision.
We do
not intend to collect any personal information from children under the age of
18. If a parent or guardian of a child who has provided us with such personal
information would like the information deleted from our records, he or she
should contact us at the email address listed at the bottom of this policy
statement. We will then delete the child’s personal information from our files.
If we
become aware that personally identifiable information regarding a child under
the age of 13 has been collected at the site, we will use such information for
the sole purpose of contacting a parent or guardian of the child to obtain
verifiable parental consent. If we cannot obtain consent after a reasonable
time, or if when contacted a parent or guardian requests that we do not use or
maintain such information, we will make reasonable efforts to delete it from
our records. Upon request by a parent or guardian, we will provide a
description of the specific types of personal information collected from a
child who is under the age of 13.
We
welcome your questions regarding this Privacy Policy.
Email
address: desiree@slptalkwithdesiree.com
Effective
as of May 22, 2018
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